3 Features to Look for in the Best Web Hosting Providers

To run a website, you need to make the right decisions if you want it to perform well. One of the crucial decisions is making the right choice when selecting a web hosting company. You’ll find plenty of them, but not all of them offer what you’re looking for when it comes to your online business.

You need to do your due diligence in your search so that you don’t waste time and money on the wrong choices. Three key features are crucial when looking for the best web hosting providers, and they include the following.

1. Availability of several services

Depending on your website, some web hosting services are right for you while others are not. At first, shared hosting will be better because you don’t have massive traffic and can also operate on a tight budget. As your business grows, your needs also increase and you need another type of hosting service.

Instead of switching service providers every time you want to upgrade or downgrade, it is essential to find one that offers all the services. The largest hosting company offers different web hosting services to meet different customer needs. The provider you choose should be flexible, allowing you to scale easily as your site’s demands increase.

Upgrading servers with a hosting provider is cheaper than migrating from one company to another. Therefore, it pays to look for a company that offers all the services you might need in the future.

2. Customer Support

It might seem obvious that you need customer support, but you might not realize how crucial 24-hour support is, unless an emergency strikes at odd hours and there is no one to answer you. Any web hosting provider who is serious with business knows how crucial customer support is and guarantees that they offer 24/7 services to customers. You should be able to seek help at any time to avoid unnecessary losses that may occur due to a poorly performing site.

Good support is reliable, and it may cost more, but it’s worth it. You can opt for a cheap service, but once your site suffers downtime, you may not have someone to help you immediately, which will negatively affect performance and cause you to lose more when users are looking for competitors. Although there may be slight delays in getting a response from your supplier, the key is to ensure that you get help as soon as possible.

A web host should offer various communication channels such as phone, email, live chat and ticket system. You can trust a company with more ways to contact them than with a minimum. Since web hosting deals with multiple technical issues, a provider must have an excellent customer support system to help various customers who may have problems with the servers.

3. Security

Online business is risky due to the increase in cyber crimes happening every day. Any website requires some level of security to help protect its information, although some may require more protection than others. However, any web hosting provider should provide customers with the right security features.

Having a backup feature is essential for all websites to ensure that information will not be lost in the event of an attack. In an emergency or if files are corrupted, you need a way to recover previous data on the system, and this is only possible if you have invested in the right hosting service. Be diligent in your search by reading company policies on handling specific disasters so you can have a complete recovery and backup system.

Another essential security feature to consider is DDoS attack mitigation, as it helps you overcome attacks that may interrupt website services. Remember that your customers now know how important site security is and they will feel safe if you have the proper security measures in place. You should choose a service that allows you to use the SSL certificate on your site to assure your users that their information is protected.

SSL certification guarantees the encryption of data between your customers and the site; thus, no third party can access vital information such as card numbers, addresses or e-mails. Having an SSL certificate is also good for your business because Google ranks secure sites higher on the search engine, which means more profit for you.

If you operate a single website, the standard SSL certificate should be used. However, if you have several sites, the Wildcard SSL certificate is ideal because it protects all the sites under your responsibility.


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